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Manufacturing Program Manager – Victoria

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The Manufacturing Program Manager is responsible for leading the strategic planning and execution of product commercialization and ongoing post-transfer support for our clients. This role requires overseeing product performance, cost control, and timelines to provide an exceptional and seamless customer experience for various StarFish clients. The ability to foster and build relationships, actively listen, solicit critical information, and respond to technical engineering requirements and client feedback is essential to the position’s success.

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The role holder will collaborate cross-functionally to align engineering, manufacturing, and supply chain efforts with client expectations, ensuring timely product launches, cost-reduction activities, and the transition to high-volume production. The Manufacturing Program Manager will motivate diverse, cross-functional teams in a creative and collaborative environment.

This position reports directly to the Director of Program Management and with a dotted reporting line to the Director of Manufacturing.

Join us to help navigate these complex challenges that make a real difference in millions of lives worldwide.

StarFish Medical is a product development and low-volume contract manufacturing Consulting Firm focused on medical devices and laboratory test equipment. Many medical devices we consult on, and manufacture are complex electromechanical systems that require our engineers and designers to work closely together to develop.

At StarFish Medical, you’ll be part of an award-winning, multi-disciplinary development team that delivers elegant solutions, exceptional customer service, and final products that enable our customers’ commercial success. If you are looking for a workplace where you can make a difference and be recognized as a difference maker, then StarFish Medical is the place for you. Here, you’ll have the opportunity to grow professionally and personally, significantly impacting the lives of millions worldwide.

Salary & Benefits

The annual base salary for this role is listed below.

Location

Victoria, British Columbia.

Base salary range is between

$107,451.80 – $134,314.75 CAD. Annual variable compensation is tied to the goal completion target of 5-10% of the base salary. Employees are also eligible to earn profit sharing. Candidates with strong abilities may be considered for a different position with increased compensation.

Benefits of working at StarFish Medical

An exciting career working with a genuinely talented and ambitious team, combined with:

  • The opportunity to work on groundbreaking technology.
  • Award-winning culture with deep-rooted Guiding Principles.
  • Profit-sharing program.
  • Excellent company-paid benefits package.
  • Paid vacation and sick leave, including a “vacation purchase program” to take more time off.
  • Monthly All-hands meetings.
  • Active social committee.
  • 50% BC Transit.
  • Shower facilities for midday runs or biking to work; Victoria offers Galloping Goose access close by.
  • The location offers free parking on-site or around the premises.

What You’ll Be Doing

Client Management

  • Build and maintain strong trust-first client relationships to understand their strategic goals and align activities with their success.
  • Provide proactive updates on timelines, costs, risks, and resolutions.
  • Establish a deep understanding of the client’s strategic direction and work to align and support all activities required for our client’s success.
  • Ensure overall client satisfaction by ensuring the client experience meets or exceeds StarFish standards.

Program Leadership

  • Champion strategic department initiatives to embed goals across team activities.
  • Coach and mentor team members to enhance performance and collaboration.
  • Lead the design transfer process, ensuring an efficient transition from development to production.
  • Deep understanding and in control of the product roadmap for projects supported, articulating the value of the work being performed and how it pertains to the commercialization objectives.

Operational Excellence

  • Develop and implement cost models and value-added service offerings.
  • Oversee product roadmaps and drive cost-reduction strategies to align with client needs.
  • Support sustaining engineering efforts, including design changes and process improvements.
  • Ensure compliance with ISO standards and the company’s Quality Management System.

Cross-Functional Collaboration

  • Act as the liaison between manufacturing, product development, and supply chain teams.
  • Partner with the supply chain to strengthen vendor capabilities and establish strategic plans.
  • Collaborate with New Product Introduction (NPI) teams to ensure resources and processes are in place for successful project execution.

Project Health

  • Monitor and report on project KPIs, identify risks and implement mitigation strategies. This includes communication across the internal StarFish organization and externally to various customer stakeholders.
  • Oversee internal financial processes related to client projects.
  • Manage the production schedule, ensuring timelines and budgets are consistently met.
  • Drive manufacturing transfer activities to meet commercialization milestones, utilizing resources from other Starfish departments.

What You Bring To The Team

The StarFish team is talented, innovative, and passionate about developing cutting-edge medical devices for our clients to improve people’s lives. We work in a collaborative environment based on trust and respect. We understand that only by working together can we constantly have breakthroughs on the most complex devices.

You are suited to our approach and possess these attributes:

  • 10+ years of experience in product management, project engineering, or similar roles with full product lifecycle ownership.
  • A degree in Business Management, Engineering, or related fields (equivalent experience considered).
  • Exceptional communication and negotiation skills with a client-centric approach.
  • Proven strategic planning, cost management, and cross-functional team leadership expertise.
  • Experience working within ISO-compliant environments and following Quality Management Systems.
  • Strong problem-solving ability and adaptability in dynamic situations.

Thanks in advance for your interest in StarFish Medical!

Amazing Culture!

Our work environment received Canada’s Most Admired Corporate Culture awards for 2021, 2022, 2023 & 2024, recognizing best-in-class cultures that have helped enhance performance and sustain a competitive advantage. We are Canada’s leading medical device design service provider, providing a full complement of design, development, and low-contract manufacturing services in Victoria and Toronto. We successfully partner with innovative companies (both large and small) to create breakthrough products for several medical specialty areas.

Don’t meet every single requirement? Studies have shown that women and people of colour are likely to only apply for jobs if they meet every qualification. At StarFish Medical, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience aligns differently from every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Please apply through the StarFish Medical Portal. 

Accommodations are available on request for candidates participating in all aspects of the selection process.

If you experience difficulties with the StarFish Medical Job Portal, don’t hesitate to contact careers@starfishmedical.com with the subject line “Manufacturing Program Manager | Job Portal Issue”.

We thank all candidates who apply; however, only those selected for further consideration will be contacted after initial acknowledgement. No phone calls, please. 

We look forward to meeting you!