Paul Charlebois and Eric Olson are seated across from each other at a white table in a modern office setting. The man on the left has curly brown hair and is wearing a light blue button-up shirt. He is smiling and looking toward the man on the right, who has short gray hair, glasses, and is wearing a dark patterned shirt with a small microphone clipped to his collar. The background is a bright, blurred open-plan office with desks and chairs, creating a soft focus effect behind the subjects. A blue pen and a blurred stack of folders or documents are on the table in the foreground.

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What insights do you need before you even start designing a medical device? How do you uncover user needs, navigate complex workflows, and identify the real problems worth solving?

On Before the Build, Eric Olson and Paul Charlebois share stories from the front lines of field research, usability studies, and contextual inquiry. Each episode reveals how early-stage insights can shape smarter, more successful medtech solutions.

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