On April 23, John Walmsley, StarFish Medical Vice President of Product Development, will speak on Operations Design as part of the Bachelor of Commerce in Entrepreneurial Management program at Royal Roads University. John’s presentation will include:
- Product design (e.g., product design process, sources of ideas for new or redesigned products, issues in product design, technology in product design, differences in design processes between manufacturing and service industries, etc.)
- Process design and facility layout (e.g., automation, methodology for production process design, customer perception in service process design, types of layouts, etc.)
- Design of work systems (e.g., job design including efficiency and behavioural approaches, working conditions, workers’ well-being and a healthy workplace, work measurement, etc.)