NPI Project Manager – Victoria

The NPI Project Manager will manage client relationships and own the product’s performance, costs, and timelines to deliver the complete product experience and ensure client satisfaction. The ability to foster and build relationships, actively listen, solicit critical information, and respond to technical engineering requirements and client feedback is essential to the position’s success.

The role will focus on bringing StarFish and all its departments together with our clients and vendors to ensure timely and successful product launches, low—to medium-volume production, ongoing engineering changes, and cost-reduction activities through the commercialization process. The NPI Project Manager will motivate diverse, cross-functional teams in a creative and collaborative consulting environment. Reporting to the Director of Program Management, the NPI Project Manager oversees strategic plans for the successful commercialization and ongoing post-transfer support of our client’s products.

Join us to help navigate these complex challenges that make a real difference in millions of lives worldwide. Your work will not just be a job but a mission to improve patient care and potentially save lives, which is both noble and impactful. Your role as an NPI Project Manager is crucial to our mission, as you will directly contribute to developing and delivering medical devices that can significantly improve patient outcomes and even save lives.

StarFish Medical is a product development and low-volume contract manufacturing Consulting Firm strongly emphasizing collaboration. We focus on medical devices and laboratory test equipment, which are complex electromechanical systems requiring our engineers and designers to work closely together. If you thrive in a collaborative environment and enjoy working as part of a team, then StarFish Medical is the place for you. As an NPI Project Manager, you will be part of a dynamic, cross-functional team, working closely with engineers, designers, clients, and vendors to bring innovative medical devices to market.

At StarFish Medical, you’ll be part of an award-winning, multi-disciplinary development team that delivers elegant solutions, exceptional customer service, and final products that enable our customers’ commercial success. If you are looking for a workplace where you can make a difference and be recognized as a difference maker, then StarFish Medical is the place for you. Here, your contributions will be valued, and you’ll have the opportunity to grow professionally and personally, significantly impacting the lives of millions worldwide.

Salary & Benefits

The annual base salary for this role is listed below.

Location

Victoria, Ontario.

Base salary range is between

$86,254.08 – $107,817.60CAD. Annual variable compensation tied to goal completion targets of 5-10% of the base salary. Employees are also eligible to earn profit sharing. Candidates with strong abilities may be considered for a different position with increased compensation.

Benefits of working at StarFish Medical

An exciting career working with a genuinely talented and ambitious team, combined with:

• The opportunity to work on groundbreaking technology.
• Award-winning culture with deep-rooted Guiding Principles.
• Profit-sharing program.
• Excellent company-paid benefits package.
• Paid vacation and sick leave, including a “vacation purchase program” to take more time off.
• Monthly All-hands meetings.
• Active social committee.
• 50% TTC cost-sharing in Toronto.
• The Office has shower facilities for midday runs or biking to work. A bike Share station is within a 5-minute walk of the Office.
• The location offers free parking on-site or around the premises.

What You’ll Be Doing

• Serve as clients’ primary point of contact, fostering trust-based solid relationships.
• Ensure overall client satisfaction by ensuring the customer experience meets or exceeds StarFish standards.
• Establish a deep understanding of the client’s strategic direction and work to align and support all activities required for our client’s success.
• Lead and coordinate project activities, working toward milestones and ensuring alignment with project plans and goals.
• Collaborate effectively with cross-functional teams, including Product Development, Quality Assurance, Regulatory, and Production, to ensure seamless project execution.
• Maintain a focus on quality throughout the project lifecycle, ensuring adherence to regulatory standards and internal quality control processes.
• Plan and coordinate client deliverables and product shipments with the Manufacturing team.
• Oversee all product improvements that align with customer needs, such as cost reduction, reliability improvements, product quality improvements, obsolescence, regulatory changes, and other design enhancements.
• Single point of contact for customers concerning adjudicating change requests, including jigs & fixtures, manufacturing equipment, DHR updates, shipments, NCRs, deviations and RMAs.
• Ensure sustaining and design change control activities are quoted accurately and completed on time and within budget.
• Oversight of the design transfer process from product development to manufacturing engineering, including launch gates.
• Identify opportunities for process optimization and efficiency.
• Develop, negotiate, and execute supply agreements with our clients.
• Responsible for project health and financial reporting, including ownership of BOM costing and quoting.

What You Bring To The Team

• 5+ Years of experience in NPI Engineering, Manufacturing Engineering, Production Manager, Product Management or Project Engineering roles with product responsibility and ownership.
• Degree or diploma in Engineering or related fields or relative experience in similar fields.
• Excellent communication skills, both verbal & written.
• Strong planning, relationship building, and negotiation skills required to create win/win situations for our customers and our company.
• Innovative problem-solving skills and proven adaptability.
• Demonstrated ability to balance numerous competing priorities.
• Basic computer skills (Microsoft), experience with SharePoint and MRP software.
• Experience working in a consultancy environment would be considered an asset.
• Experience working within an ISO environment would be considered an asset.

Thanks in advance for your interest in StarFish Medical!

Amazing Culture!

Our work environment received Canada’s Most Admired Corporate Culture awards for 2021, 2022 & 2023, recognizing best-in-class cultures that have helped enhance performance and sustain a competitive advantage. We are Canada’s leading medical device design service provider, providing a full complement of design, development, and low-contract manufacturing services in Victoria and Toronto. We successfully partner with innovative companies (both large and small) to create breakthrough products for several medical specialty areas.

We thank all candidates who apply; however, only those selected for further consideration will be contacted after initial acknowledgement. No phone calls, please. 

We look forward to meeting you!