Resource Centre

Discover a wealth of knowledge and insights from the experts at StarFish Medical. Our Resource Centre offers product development tips, reviews of new and cutting-edge technologies, and in-depth articles on regulatory updates and compliance in medical device development.

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  • A patient lies with eyes closed while a clinician marks dotted surgical lines on her face with a skin marker. The patient wears a surgical cap. Overlay text reads: ‘More than a procedure?’ in bold font on a white highlight box.

    Patient-Centered Field Research in Medtech

    In this Before the Build episode, Eric Olson and Paul Charlebois reflect on the value of patient-centered field research—and how firsthand observation can reframe design priorities and impact outcomes in profound ways.

  • A hospital patient lies in bed with a blurred background of medical equipment; bold text reads “Empathy in Design” across the top.

    Translating Emotion into Empathetic Medical Design

    What does empathetic medical design really look like in practice? Eric and Paul discuss how emotional insight from field research can profoundly impact the design of medical devices

  • A hand holds an iPhone on the left side of the image, with a red curved arrow pointing to a sleek, futuristic medical device shaped like a handheld drill on the right. Above the arrow, a black box with white bold text reads, “Make it like Apple?”.

    Apple Design Influence in MedTech Product Development

    Many clients now request their devices to look and feel like Apple products. But achieving that level of simplicity and elegance is not as easy as it seems.

  • A man in a checkered shirt stands and points to a 3D CAD model displayed on a large monitor. The model shows the internal layout of a device with visible components and structural details in purple and white. To the left of the man, bold black text reads “Why Front-End Research matters,” with a large red arrow curving up toward the screen. The background is a clean white, emphasizing the visual focus on the monitor and text.

    Contextual Inquiry in MedTech: Observe Before You Build

    Paul Charlebois and Eric Olson explore how contextual inquiry in MedTech drives smarter product design. By observing how users interact with devices in real settings, product teams can gather early insights that shape usability, adoption, and safety—long before development begins.

  • Multiple computer monitors displaying financial and data analytics charts, graphs, and numerical data in a high-tech setup, indicating real-time monitoring and analysis in a professional workspace.

    Understanding Human Errors in Medical Device Root Cause Analysis

    Root Cause Analysis (RCA) is a cornerstone process for identifying and resolving nonconformities in the medical device industry. Yet, a critical aspect often overlooked is the role of human error. In her online-exclusive article "Understanding Human Errors in Medical Device Root Cause Analysis" for Medical Product Outsourcing (MPO), StarFish Medical's Vinky Kohli examines how integrating human factors into RCA can lead to safer devices and improved processes.

  • Service Design Medical Device Development Description: Healthcare worker looking at screen of her equipment

    Service Design in Medical Device Development

    Integrating service design with user-centered design when developing medical devices can enhance device usability, efficiency, and outcomes.

  • Voice of the Customer Medical Device Research

    Tips for “Voice of the Customer” Medical Device Research in Low- and Middle-Income Countries

    7 Tips for conducting Voice of Customer medical device research in Low- and Middle- Income Countries (LMICs) is an integral component in user-centric design and development. It is increasingly an expectation of regulatory bodies.

  • Sensory Design Medical Devices

    Sensory Design for Medical Devices

    The medical devices in the masthead above have vastly different purposes. One thing that’s common is they all have some combination of sensory aspects. Sensory design uses affordances (perception of design features intuitively suggesting a functional task) and semantics (conveying meaning and information about the product’s use and function through sensory cues). Both can be communicated through our five senses with the most common being visual, tactile and auditory.

  • Healthcare Gamification Tips Benefits

    How Gamification Transforms Healthcare Experiences

    The benefits of healthcare gamification and tips to improve patient engagement, access and quality of care.