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  Contextual Inquiry in MedTech: Observe Before You Build

  Paul Charlebois and Eric Olson explore how contextual inquiry in MedTech drives smarter product design. By observing how users interact with devices in real settings, product teams can gather early insights that shape usability, adoption, and safety—long before development begins.

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  Understanding Human Errors in Medical Device Root Cause Analysis

  Root Cause Analysis (RCA) is a cornerstone process for identifying and resolving nonconformities in the medical device industry. Yet, a critical aspect often overlooked is the role of human error. In her online-exclusive article "Understanding Human Errors in Medical Device Root Cause Analysis" for Medical Product Outsourcing (MPO), StarFish Medical's Vinky Kohli examines how integrating human factors into RCA can lead to safer devices and improved processes.

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  Service Design in Medical Device Development

  Integrating service design with user-centered design when developing medical devices can enhance device usability, efficiency, and outcomes.

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  Tips for “Voice of the Customer” Medical Device Research in Low- and Middle-Income Countries

  7 Tips for conducting Voice of Customer medical device research in Low- and Middle- Income Countries (LMICs) is an integral component in user-centric design and development. It is increasingly an expectation of regulatory bodies.

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  Sensory Design for Medical Devices

  The medical devices in the masthead above have vastly different purposes. One thing that’s common is they all have some combination of sensory aspects. Sensory design uses affordances (perception of design features intuitively suggesting a functional task) and semantics (conveying meaning and information about the product’s use and function through sensory cues). Both can be communicated through our five senses with the most common being visual, tactile and auditory.

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  How Gamification Transforms Healthcare Experiences

  The benefits of healthcare gamification and tips to improve patient engagement, access and quality of care.

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  How to Improve Emotional Interaction With a Medical Device

  Impact of emotional interaction with a medical device and how to improve visual language and aesthetic design.

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  Look Before you Lead: Planning for Summative / Human Factors Validation Testing

  Areas to be considered in Summative / Human Factors Validation planning, include test environment, and user profile review.

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  Patient-Centered Design

  Delve into the principles of patient-centered medical device design advantages for patients and healthcare providers.

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